About Shiftwork Services

Since 1995 we have worked in partnership with a wide range of New Zealand organisations to improve health, safety and productivity in the 24/7 workplace.

Our solutions include smart roster design that takes into consideration business needs, staff preferences and safety requirements as well lifestyle training focusing on sleep and fatigue management.

Fiona has 20+ years of experience helping people manage sleep patterns, fatigue, shiftwork, and work-life balance in many industry sectors including aviation, transport, mining, health, and manufacturing.

Her primary background is in occupational therapy where she has worked for Waitemata DHB and community services helping people with mental health problems, trauma and concussion, manage sleep and fatigue.

In 1995 she founded Shiftwork Services in order to combine scientific thinking about sleep and fatigue with practical know-how to create safer workplaces. Achieving fast and inspiring results, Fiona has successfully worked with many companies including MPI, Spark, NZ Blood, Port of Tauranga, Office Max, Fonterra, New Zealand Deference Force, and many others, teaching their staff the formula for a relaxing sleep.  Her work with Fonterra won the overall prize for well-being at the 2018 Safeguard awards.

Her book, Getting a Good Night’s Sleep, has sold over 10,000 copies and is available as a paperback, ebook and audiobook.

Fiona also contracts to Active + Pain and Concussion Services advising patients how to manage sleep and fatigue – and is part of a New Zealand Wide, Provider Network.

Professional associations

Australian Sleep Association
New Zealand Pain Society
New Zealand Association of Occupational therapy

Fiona is the moderator for The Good Sleep Forum – Facebook Group where anyone can check out interesting articles ask questions and discuss sleep matters.



InterDynamics is an Australian-based software and supply chain simulation company and pioneers of the FAID® hours of work fatigue assessment tool.

Integrated Safety Support

Integrated Safety Support is Australia’s leading provider of fatigue risk management consulting and training services.

Sleep Well Clinic

The doctors and health professionals at the Sleep Well Clinic provide comprehensive assessment and treatment services for individuals suffering sleep disorders such as problematic snoring, sleep apnoea, insomnia, and parasomnias.

Fit For Duty

The team at Fit For Duty specialise in the assessment and treatment of sleep apnoea. For more information or to request a sleep study contact fiona@shiftwork.co.nz


Provention’s First Move programmes provide education and Train-Trainer packages so your staff can develop safe movement habits. This will enable them to do physical and sedentary activities without sustaining an injury. To arrange an appointment or direct referral contact fiona@shiftwork.co.nz.


WARN International

WARN International specialises in mind health (mental health), adapting swiftly to change (resiliency), enhanced communication and personal safety through online courses, keynote presentations and in-person workshop

What Our Clients are Saying