Managing 24/7 Operations
Managing 24/7 Operations is designed for managers who are doing the day-to-day management of staff who work around the clock.
The requirements of working shifts/extended hours bring their own unique management issues.
The requirements of working shifts/extended hours bring their own unique management issues. If you have staff working shifts you need to be aware of these issues and have management strategies to deal with them.
This workshop will give you the necessary information and tools to help you manage the staff effectively with the aim of maximizing operational efficiency and safety.
Knowing how to recognise fatigued staff and what effect they have on the organization's productivity is essential. Being able to implement strategies to deal with the problem increases operational output and improves the bottom line for the organisation whilst improving safety.
Outline:
- Employer and employee responsibilities under the Health and Safety in Employment Act
- How to reduce staff turnover and absenteeism by appointing staff that will suit shiftwork
- How do you improve performance with fatigued staff
- How to recognise the danger signals of fatigued staff
- What you do if a member of staff is fatigued
- Implementing work schedules to achieve employee buy-in and protect operational output and safety
- Assessing the cost of fatigued workers and how to improve your bottom line
- What fatigue counter-measures will you use to protect productivity and safety
- Assessing the role of fatigue in accidents, incidents and absenteeism
- What operational policies will you utilise to minimise fatigue risk.
About the workshop facilitators
Contact us for a discussion about your industry requirements