Communication Skills & Shiftwork
Good communication skills are needed in all workplace environments but it is particularly important for people working shifts or extended hours. Effective communication at shift handover times or, for communicating with staff that you rarely see face-to-face is crucial to a productive and efficient workplace.
This interactive workshop helps people to develop creative and constructive methods of thinking and communicating within the shift, between shifts and between staff and management groups.
Outline:
- How to communicate ideas constructively and effectively
- The art of listening
- Avoiding arguments
- Communicating across the shifts
- Saying the right thing in the right way to get results
- How shiftwork affects communication at home
- Getting your point across
- Win win solutions
- Goal setting and action plan
Our Shiftwork and Communication Workshop will help your team achieve results..
About the workshop facilitators
Contact us for a discussion about your industry requirements