About Us
Since 1995 Shiftwork Services has been the foremost advisers in New Zealand for organisations that work around the clock. We provide an integrated fatigue risk management service and expertise to organisations that are faced with the unique challenges of the 24/7 workplace.
We use leading-edge techniques and practical know-how to help you work smarter.
We provide an independent and objective assessment and advisory service.
Our services are customised to help you improve safety, increase productivity and reduce bottom-line costs
International experience supports our belief that applying an integrated approach which involves all the elements that feature in a Fatigue Risk Management Plan is likely to be the most successful way to manage fatigue risk.
Fiona Johnston
Fiona is the founder of Shiftwork Services. She has been working with shiftworkers, their managers and supervisors since 1995 and has worked with most of New Zealand's leading organisations.
Fiona is a highly experienced trainer and presenter and is responsible for our programme of workshops and seminars. Her presentations are lively, entertaining and relevant to the challenges faced by the 24/7 society.
She regularly speaks at conferences on the subject of fatigue, sleep and roster design.
Fiona's particular interests are sleep and fatigue and she specialises in providing solutions to the biological and social disturbances common in shiftworking or extended hours situations.
Human beings are hard-wired to sleep at night, so when employees work shifts/extended hours this can significantly affect their judgment, alertness, reaction times and ability to think clearly. This reduced performance has a huge impact on the worker, the organisation they work in and the person's social relationships.
She originally trained as an occupational therapist in Britain and has worked with people with sleep problems in New Zealand, previously running a sleep clinic in Auckland.
Fiona has written a book, Getting A Good Night's Sleep, which has been published internationally and she is the editor of the FaidSafe alliance newsletter, Focus on Fatigue. This is a forum of current research, case histories and service information to help you manage fatigue risk.
Fiona is a member of the Australasian Sleep Association and the American Sleep Association.
Contact: fiona@shiftwork.co.nz
Our Partners
InterDynamics - FAID® 
We are the New Zealand licensees of FAID® which is one of only a handful of highly specialised tools around the world developed to be used as an aid to an organisation to predict likely fatigue levels of its employees based on their hours of work. The FAID® software is based on research done by The University of South Australia at the Centre for Sleep Research, and provides a method of objectively modelling the fatigue levels of staff, based on validated scientific knowledge.For more information or a demonstration contact enquiries@shiftwork.co.nz
Avinet - Air Maestro® 
Avinet is a specialist aviation software company that has developed an application for General Aviation businesses called Air Maestro®. Air Maestro® assists operators to enhance the safety, efficiency and compliance of their personnel and operational environment. Air Maestro® is delivered through leading edge technology including FAID®, increasing flexibility and reducing implementation costs. The New Zealand site is http://www.airmaestro.co.nz For more information or a demonstration contact enquiries@shiftwork.co.nz
Our Global Alliances
Shiftwork Services (NZ) Ltd is a licensee of FaidSafe®.
Through this relationship Shiftwork Services has access to a global network of FaidSafe® practitioners and relevant human factors scientific research communities, including the Centre for Sleep Research, University of South Australia .
FaidSafe® is owned by InterDynamics Pty Ltd and was developed in an alliance-partnership with Zurich Risk Engineering.
FaidSafe® is a risk-based, integrated fatigue management solution based on leading scientific research; risk engineering/systems design principles; and insurance industry experience.
PNVT